Frequently Asked Questions
Science Take-Out kits are specifically designed to provide a safe and positive science learning experience in non-lab settings. We have been careful in our selection of chemicals – many of which are common household chemicals such as food coloring, vinegar, ammonia and baking soda. We sometimes use simulated “chemicals” as safer substitutions for the real thing (for example, using yellow colored water to simulate urine). We also use manipulative models (in some of our kits) and illustrations as safe methods to convey scientific information.
Student instructions contain specific safety information and instructions for clean-up. Teacher guides contain MSDS sheets which describe the chemicals used in each kit.
Despite our efforts to make our science kits “safe”, our products may contain potentially harmful items and/or chemicals that could cause injury if misused. Therefore, our products should be used only as directed, and they should be safely stored out of the reach of children and pets. Minors (under 18) should use our kits only with adult supervision.
The purchaser of any Science Take-Out product must assume full responsibility for its proper use and for any and all liability associated with its purchase. No responsibility or liability of any kind related to the purchase of our products can or will be accepted by Science Take-Out, LLC.
Here is the fine print, “legalese” version of our liability disclaimer:
We will gladly replace the item, or issue a credit or refund if you are not completely satisfied with the product during this 60-day period. This is Science Take-Out’s only warranty and Science Take-Out disclaims all other warranties or guaranties with respect to any products purchased from Science Take-Out, including, without limitation, statutory, written, oral, expressed or implied, any warranty of merchantability or fitness for a particular purpose. In no event shall Science Take-Out be liable or responsible for any exemplary, punitive, special, indirect, incidental or consequential damages of any kind; or for any products which are abused, altered, or misused by the customer or any other persons or entities or which become defective or non-conforming through the actions or inactions of the customer or any other persons or entities. Science Take-Out’s sole liability and customer's sole remedy for any claim relating to any products purchased from Science Take-Out shall be limited to the price paid for such product(s).
Yes. We accept purchase orders (POs) from schools, colleges, universities and other educational institutions. Our payment terms are Net 30 Days. In our effort to keep costs down and pass on these savings to our customers, we very much appreciate payment within 30 days of invoice date.
Once you have your PO prepared you can fax it to (585) 381-9495 or mail it to:
P.O. Box 386
Honeoye Falls, NY 14472
We automatically compute and display shipping charges whenever you are ready to check out with your order. Shipping costs depend on the total number of individual kits you purchase.
Shipping/handling charges for individual kits:
|Total Number of Individual Kits||Shipping Cost|
Shipping costs for kit refills and unassembled kits will vary by the weight of the item and will be calculated during checkout. Our shipping prices are subject to change without notice.
We try to process and ship all orders within 3-5 business days. Occasionally, items may be back ordered and this may cause a delay in processing your order. We will notify you via email if your order will be delayed.
We ship via UPS (ground) or US Postal Service. Once the order is shipped, it takes a delivery time of 2-7 business days from the date of shipping, depending on your location. Please contact us if you require expedited shipping.
Orders paid by personal check will experience a 3-5 day delay due to processing/verification times.
If you are dissatisfied with an item we want to quickly correct the problem. We will gladly replace or exchange the item, or refund the amount you paid. You may return items that are unsatisfactory within 60 days of the delivery date, providing they are unused and in their original packaging.
Please note: Your return postage and original shipping charges will not be refunded.
Make sure to include a copy of the invoice, and mail your return to:
P.O. Box 386
Honeoye Falls, NY 14472
If you received incorrect or damaged items please contact us or call (585)764-5400 as soon as possible so that we can resolve the situation quickly.