Frequently Asked Questions
How many kits should I order for my class?
Science Take-Out kits are fully assembled and individually packaged. You should order 1 kit per student if your students are working individually. If your students are working together in small groups of 2-4 students, then you should order 1 kit per group. Each kit contains 1 copy of the student instructions, so you will need to make photocopies if several students are sharing 1 kit.
Our unassembled kit packs contain all the materials needed to make 10 kits – enough for 10 students working individually or 10 groups of students working together.
Our refill packs contain enough materials to refill 10 kits.
What grade levels are your kits for?
Science Take-Out kits are field tested in high school and middle school classrooms, but educators find our kits appropriate for a wide variety of grade levels, from middle school through community college. You can download a detailed teacher guide for each of our kits, including kit contents and student instructions. Simply look for the Download Teacher Guide link on each kit page. This information will allow you to be certain that the kit is appropriate for your curriculum and your students.
Are your products guaranteed?
All Science Take-Out products are guaranteed for 60 days. If for any reason you are not satisfied with any item, you may return it within 60 days for a replacement or a refund. Should you encounter any problems with your order, please contact us so that we can correct this for you immediately.
I don’t have access to a lab room. Can I use your kits?
No lab, no problem! Science Take-Out kits contain all the required supplies and can be used in any setting. Some of our kits do require water, either from a water tap or water provided in a container.
Are Science Take-Out kits safe for use in a non-lab (classroom or home) setting?
Science Take-Out kits are specifically designed to provide a safe and positive science learning experience in non-lab settings. We have been careful in our selection of chemicals – many of which are common household chemicals such as food coloring, vinegar, ammonia, and baking soda. We sometimes use simulated “chemicals” as safer substitutions for the real thing – for example, using yellow colored water to simulate urine. We also use manipulative models (in some of our kits) and illustrations as safe methods to convey scientific information.
Student instructions contain specific safety information and instructions for clean up. Teacher guides contain SDS information which describe the chemicals used in each kit.
Despite our efforts to make our science kits “safe”, our products may contain potentially harmful items and/or chemicals that could cause injury if misused. Therefore, our products should be used only as directed, and they should be safely stored out of the reach of children and pets. Minors (under 18) should use our kits only with adult supervision.
The purchaser of any Science Take-Out product must assume full responsibility for its proper use and for any and all liability associated with its purchase. No responsibility or liability of any kind related to the purchase of our products can or will be accepted by Science Take-Out, LLC.
Here is the fine print, “legalese” version of our liability disclaimer:
We will gladly replace the item, or issue a credit or refund if you are not completely satisfied with the product during this 60-day period. This is Science Take-Out’s only warranty and Science Take-Out disclaims all other warranties or guarantees with respect to any products purchased from Science Take-Out, including, without limitation, statutory, written, oral, expressed or implied, any warranty of merchantability or fitness for a particular purpose. In no event shall Science Take-Out be liable or responsible for any exemplary, punitive, special, indirect, incidental or consequential damages of any kind; or for any products which are abused, altered, or misused by the customer or any other persons or entities or which become defective or non-conforming through the actions or inactions of the customer or any other persons or entities. Science Take-Out’s sole liability and customer’s sole remedy for any claim relating to any products purchased from Science Take-Out shall be limited to the price paid for such product(s).
Where can I find the Safety Data Sheets (SDS) for the chemicals used in your kits?
The teacher guides contain SDS information for chemicals used in our kits. This information can also be accessed by going to the online product page and downloading the teacher guide.
Are the kits reusable?
Yes, all kits are reusable. Our refill packs contain materials to replenish 10 kits. Some kits do not require refills – just be sure to save all the materials. Follow the instructions in the teacher guide for which items to save if the kits will be reused.
Ordering and Billing
Do you have a minimum order?
You can order as many kits as you need. You can order 1 kit, if that’s all you need. You can also mix and match any number of kits.
Do you charge sales tax?
We charge sales tax to New York residents. We offer sales tax exemption for qualified customers. If you are tax-exempt, please fax your tax exemption certificate to us at (585) 381-9495 or email it to [email protected].
Do you accept purchase orders (POs)?
Yes. We accept purchase orders from schools, colleges, universities, and other educational institutions. Our payment terms are Net 30 Days. In our effort to keep costs down and pass on these savings to our customers, we very much appreciate payment within 30 days of the invoice date.
Once you have your PO prepared you can fax it to (585) 381-9495, email it to [email protected], or mail it to:
P.O. Box 386
Honeoye Falls, NY 14472
How much is shipping?
We automatically compute and display shipping charges whenever you are ready to check out with your order. Shipping costs depend on the total number of individual kits you purchase.
Shipping/handling charges for individual kits:
Do you ship internationally?
We ship kits directly only to U.S. addresses (and U.S. territories). Please contact us for information on shipping kits to international addresses.
When will I receive my order?
We try to process and ship all orders within 3-5 business days. Occasionally, items may be back-ordered and this may cause a delay in processing your order. We will notify you if your order will be delayed.
We ship via UPS (ground) or U.S. Postal Service. Once the order is shipped, it takes a delivery time of 2-7 business days from the date of shipping, depending on your location. Please contact us if you require expedited shipping.
Orders paid by personal check will experience a 3-5 day delay due to processing/verification times.
How do I return an item?
If you are dissatisfied with an item we want to quickly correct the problem. We will gladly replace or exchange the item or refund the amount you paid. You may return items within 60 days of the delivery date, providing they are unused and in their original packaging.
Please note: Your return postage and original shipping charges will not be refunded.
Make sure to include a copy of the invoice, and mail your return to:
P.O. Box 386
Honeoye Falls, NY 14472
I received wrong/damaged items. What should I do?
If you received incorrect or damaged items please contact us or call (585) 764-5400 as soon as possible so that we can correct the problem quickly.